Loyalty
Finding Deeper Value For Customers
Every business craves to forge an unbreakable bond with its customers. In today’s economic climate, it has become more imperative than ever for businesses to find ways to increase customer value. To do this, we need to determine exactly what it is that customers want and provide them with
Importance Of Loyalty Programs As Investment
Studies show that focusing on and enhancing customer retention by just 5% can boost your business profits anywhere from 25% to 95%. Still, organizations spend about 90% of their marketing budget on customer acquisition and do not prioritize customer retention. Considering our specialization in customer retention and our industry-leading expertise
Bank Loyalty Programs: 4 Successful Examples (2023)
As digital innovation continues to revolutionize the banking industry, the way customers are being treated is changing. With the emergence of fintech, the banking industry has been challenged by new ways of thinking about the experience and loyalty of bank customers/account holders. To stay ahead of the curve, banks
What Is A Referral Program?
All you need to know about a referral program Have you ever thought about how much money you could make by rewarding your existing customers for spreading the word about your brand? You know that word of mouth is the best way to grow your business. But what does that
What Is A Customer Loyalty Program?
Our guide to what is a customer loyalty program In today’s fast-paced digital world where every industry is thriving to go through digital transformation, acquiring customers and more over converting them to loyal customers are very real concerns. While customer acquisition will always remain the priority for most businesses,
Build Strong Employee Loyalty
Do you know how we always feel that the grass is greener on the other side? Well, employee loyalty rewards programs are a way to stop your employees from thinking about your organization the same way. Employee loyalty just like customer loyalty, is a very wide term that incorporates many
Loyalty Program And Impact On Customer Lifetime Value
In today’s dynamic market, the costs of marketing and advertising for your Brand are going sky-high. Also, you put endless efforts into acquiring new customers along with massive customer acquisition costs. This all will not reap many benefits if you are not successful in retaining your acquired customers. Also,
How to Measure a Customer Loyalty Program's Success?
Nowadays, with excessive competition and endless choices for customers, brands are doing their best to focus on customer retention. 💡Recent studies from Accenture show that at least 90% of companies, if not more, have invested in some sort of loyalty program to reward their loyal customers. Picking the right loyalty